This interactive training program studies the growing problem of violence in the workplace. Viewers see the warning signs of dysfunctional behavior that can lead to violent episodes from verbal abuse to the threat and reality of physical violence. Supervisors learn intervention techniques and specific tactics for use in defusing potentially violent situations. The program includes a video; a CD-ROM featuring 26 minutes if video with dramatic vignettes, and fully interactive Sensitivity, Quiz, and Test sections; a password-protected Supervisor Administration Module for tracking employee training and reviewing employee responses, with printout for documentation in employee file; and comprehensive 42 page leader’s guide. CD-ROM, Video, Supervisor Adminsitration Module and Leader’s Guide: $695.00 CD-ROM only: $245.00 Video only: $495.00 |